Here you can check the current status of your server. Click on the issue link to learn more about the problem and when it is expected to be resolved.
Resolved issued are highlighted in white, ongoing issues - in red, and upcoming maintenances - in green.


Data Center Date & Time Issue Current Status
Global Switch
 Sydney, Australia
2016-12-09 03:26 GMT
2016-12-09 14:26 AEDT
AU network outage Resolved
Dear customers,

We would like to inform you about a temporary server trouble with our Australian servers.

Our system administrators and data center technicians are already aware and working on resolving the issue with utmost urgency.

We apologize for the inconvenience that this issue may cause to you.

Thank you for your patience and understanding.


 
FiColo
 Helsinki, Finland
2016-12-05 13:11 GMT
Shared Web Server Trouble Resolved
Dear Customers,

We would like to inform you about a temporary
server trouble with shared hosting server in Finland Data Centre. Due to this reason website and files are in accessible meantime.

Our system administrators are working closely with our data center technicians to complete the task as quickly as possible.

Start time: 14:25 PM UTC
End Time: 15:10 PM UTC

We apologize for the inconvenience that this issue may cause to you.

Thank you for your patience and understanding.
 
Pulsant
 London, UK
2016-11-25 12:27 GMT
Uk Network Outage Resolved
All of our servers in UK are a target of a massive flood attack right now.

Because of the scale of the attack, it is possible that some services to time out or websites to perform slow or timeout.

Our system administrators are working closely with our data center technicians to resolve the problem as quickly as possible.

We apologize for the inconvenience that this issue may cause to you.

Thank you for your patience and understanding
 
FiColo
 Helsinki, Finland
2016-11-08 11:18 GMT
Finland Network Outage Resolved
All of our servers in Finland is a target of a massive flood attack right now.

Because of the scale of the attack, it is possible that some services to time out or websites to perform slow or timeout.

Our system administrators are working closely with our data center technicians to resolve the problem as quickly as possible.

We apologize for the inconvenience that this issue may cause to you.

Thank you for your patience and understanding.
 
SteadFast
 Chicago, Illinois, USA
2016-11-02 08:44 GMT
2016-11-02 04:44 EST
Scheduled Maintenance Resolved
Dear customers,

We would like to inform you about an upcoming maintenance of a hardware node handling KVM servers in our US data center.

The maintenance window is:

Start: Wednesday, 2nd November 2016,  09:00AM UTC/GMT

End: Wednesday, 2nd November 2016,  11:00AM UTC/GMT

During the maintenance, the hardware node will be rebooted, which will result in up to 30 minutes downtime for your KVM servers.

We
would like to thank your for your understanding and to assure you that
our system administrators will do their best to complete the procedure as
quickly as possible.

Best Regards,
Support Staff
 
Pulsant
 London, UK
2016-10-22 12:03 GMT
Shared Server IP Address Nullrouted Resolved
Dear customers,

We’d like to inform you of a trouble with one of our Shared hosting servers in the UK data centre. It appears that main IP address of the server was null routed by the data centre which cause the server to stop responding temporary. Our administrators are working with the data centre technicians to resolve this as quickly as possible. It may take up to an hour for DNS cache to propagate worldwide with the new server IP address.

Start time: 12:45 UTC

We apologize for the inconvenience that this issue may cause to you.

Thank you for your patience and understanding.

Best Regards,
The Support Staff
 
Global Switch
 Sydney, Australia
2016-10-13 07:55 GMT
2016-10-13 18:55 AEDT
Mail Server Hardware Upgrade Resolved
Dear customers,

We would like to inform you about an upcoming server hardware upgrade in our AU data center, which is aimed at increasing our mail servers' performance.

The maintenance window is:

Start: Thursday, 13 October 2016, 14:00 AEDT / 13 October 2016, 03:00 UTC

End: Thursday, 13 October 2016 15:00 AEDT / 13 October 2016, 04:00 UTC

During the procedure you may experience short disruptions of the mail service.

We would like to thank your for your understanding and to assure you that our administrators will do their best to complete the procedure as quickly as possible so as to cause minimum inconvenience to you.

Best Regards,
Support Staff
 
SteadFast
 Chicago, Illinois, USA
2016-09-30 18:11 GMT
2016-09-30 14:11 EST
MySQL Server Update Resolved
At the moment there is an unscheduled maintenance for an urgent update on one of our MySQL servers and some of the clients may experience troubles with the services. Our system administrators are working on minimizing the downtime as much as possible.

Please accept our apologies for the inconvenience created.
 
SteadFast
 Chicago, Illinois, USA
2016-09-04 17:06 GMT
2016-09-04 13:06 EST
Network Outage Resolved
Currently there is a network outage experienced at our US Data Center and some of the services might not be available. Our system administrators are working closely with the Data Center technicians on resolving the trouble as soon as possible. Unfortunately at the moment we cannot provide an ETA for when will the trouble be resolved.

Please accept our apologies for the inconvenience created.
 
Pulsant
 London, UK
2016-08-03 23:38 GMT
UK Data Center VPS Hardware Node Maintenance Resolved
Dear customers,

We’d like to inform you of an upcoming VPS hardware node maintenance procedure in the UK data center, which is scheduled for 00:30 AM UTC, August 4, 2016.

It is aimed at improving the performance and stability of the hardware nodes and virtual private servers.

The maintenance procedure will be carried out between 00:30 AM - 01:30 AM UTC and may include temporary connectivity losses to Virtual Private Servers located in the UK Data Center.

We’d like to thank your for your understanding and to assure you that our administrators will do their best to complete the procedure as quickly as possible so as to cause minimum inconvenience to you.

UPDATE: The scheduled maintenance has begun.

UPDATE: The scheduled maintenance has been completed successfully.

Best Regards,
The Support Staff