Here you can check the current status of your server. Click on the issue link to learn more about the problem and when it is expected to be resolved.
Resolved issued are highlighted in white, ongoing issues - in red, and upcoming maintenances - in green.


Data Center Date & Time Issue Current Status
Pulsant
 London, UK
2017-06-19 04:55 GMT
UK MySQL connectivity issues Resolved
Dear customers,

We would like to inform you about a temporary
server overload trouble with one of our MySQL Database servers. It appears there is
some connection issue which is causing timeouts or slow performance of websites.

Our system administrators and data center technicians are already aware and working on resolving the issue with utmost urgency.

We apologize for the inconvenience that this issue may cause to you.

Thank you for your patience and understanding.
 
SteadFast
 Chicago, Illinois, USA
2017-06-17 01:48 GMT
2017-06-16 21:48 EST
USA MySQL Database Server Trouble Resolved
Dear customers,

We would like to inform you about a temporary
server overload trouble with one of our MySQL Database servers. It appears there is
some connection issue which is causing timeouts or slow performance of websites.

Our system administrators and data center technicians are already aware and working on resolving the issue with utmost urgency.

We apologize for the inconvenience that this issue may cause to you.

Thank you for your patience and understanding.
 
SteadFast
 Chicago, Illinois, USA
2017-06-09 02:45 GMT
2017-06-08 22:45 EST
US Servers Control Panel Login Trouble Resolved
Dear Customers,

We would like to inform you about a system database trouble in the US data center which affects the login page and accounts are currently inaccessible.

Our system administrators and data center technicians are already aware and working on resolving the issue with utmost urgency.

Start Date: 12:00 AM CDT / 05:00 AM GMT
End Time: 12:40 AM CDT / 05:40 AM GMT

We apologize for the inconvenience that this issue may cause to you.

Thank you for your patience and understanding.

Best Regards,
Support Staff 
 
Pulsant
 London, UK
2017-06-08 17:37 GMT
UK VPS servers Hardware Upgrade Resolved
Dear Customers,

We would like to inform you about a hardware upgrade that will be performed at the server where your VPS is located.

The expected downtime is about 30 minutes and during this time we will migrate the VPS servers to a new more powerful machine.

Start Date: June 8st 2017

Time: 7:00 pm UTC

We apologize for the inconvenience that this issue may cause to you.

Thank you for your patience and understanding.

Best Regards,
Support Staff 
 
Pulsant
 London, UK
2017-06-01 20:02 GMT
UK Data Center Network Upgrade Resolved
Dear Customers,



We would like to inform you about a network capacity upgrade that will be performed at our data center in the United Kingdom.



During this maintenance, upgrades will be made to one of the resilient core routers in the Data Center, and you may experience temporary service unavailability.



Start Date: June 1st 2017

Time: 22:00 - 23:00 BST



We apologize for the inconvenience that this issue may cause to you.


Thank you for your patience and understanding.


Best Regards,

Support Staff
 
Pulsant
 London, UK
2017-05-26 12:42 GMT
UK Data Center Connection Issues Resolved
Dear customers,


We would like to inform you about a temporary

server connectivity trouble with our UK servers. It appears there is
some connection issue to the Data Center facility.



Our system administrators and data center technicians are already aware and working on resolving the issue with utmost urgency.


At this point there is no ETA on problem resolution.


We apologize for the inconvenience that this issue may cause to you.


Thank you for your patience and understanding.
 
Pulsant
 London, UK
2017-05-25 17:10 GMT
UK Network Outage Resolved
Dear customers,

We would like to inform you about a temporary
server connectivity trouble with our UK servers. It appears there is
some connection issue to the Data Center facility.

Our system administrators and data center technicians are already aware and working on resolving the issue with utmost urgency.

UPDATE: All servers in the UK data center are currently up and accessible.
However until the issue is completely resolved you may notice intermittent slow performance or timeouts of your websites.

At this point there is no ETA when the maintenance will complete.

We apologize for the inconvenience that this issue may cause to you.

Thank you for your patience and understanding.
 
SteadFast
 Chicago, Illinois, USA
2017-05-23 07:33 GMT
2017-05-23 03:33 EST
US Data Center Connection Issues Resolved
Dear customers,

We would like to inform you about a temporary server connectivity trouble with our US servers. It appears there is some connection issue to the Data Center facility.

Our system administrators and data center technicians are already aware and working on resolving the issue with utmost urgency.

We apologize for the inconvenience that this issue may cause to you.

Trouble was with main routers at the Data Center which appears to be resolved now and all services are back to normal.

Thank you for your patience and understanding.
 
All 2017-05-19 08:55 GMT
DNS servers flood Resolved
Dear Customers,

We are currently experiencing DDOS attack against our DNS servers. This may result in website slow loading or resolving completely.

We are working closely with our Data center technicals to get this resolved at earliest.

Thank you for your time and understanding regarding this matter.
 
Pulsant
 London, UK
2017-05-04 10:36 GMT
UK Data Center Connection Trouble Resolved
Dear customers,

We would like to inform you about a temporary server connectivity trouble with our United Kingdom servers. It appears there is some connection issue to the Data Center facility.

Our system administrators and data center technicians are already aware and working on resolving the issue with utmost urgency.

We apologize for the inconvenience that this issue may cause to you.

Trouble was with main routers at the Data Center which appears to be resolved now and all services are back to normal.

Thank you for your patience and understanding.