Here you can check the current status of your server. Click on the issue link to learn more about the problem and when it is expected to be resolved.
Resolved issued are highlighted in white, ongoing issues - in red, and upcoming maintenances - in green.


Data Center Date & Time Issue Current Status
SteadFast
 Chicago, Illinois, USA
2016-09-04 17:06 GMT
2016-09-04 13:06 EST
Network Outage Resolved
Currently there is a network outage experienced at our US Data Center and some of the services might not be available. Our system administrators are working closely with the Data Center technicians on resolving the trouble as soon as possible. Unfortunately at the moment we cannot provide an ETA for when will the trouble be resolved.

Please accept our apologies for the inconvenience created.
 
Pulsant
 London, UK
2016-08-03 23:38 GMT
UK Data Center VPS Hardware Node Maintenance Resolved
Dear customers,

We’d like to inform you of an upcoming VPS hardware node maintenance procedure in the UK data center, which is scheduled for 00:30 AM UTC, August 4, 2016.

It is aimed at improving the performance and stability of the hardware nodes and virtual private servers.

The maintenance procedure will be carried out between 00:30 AM - 01:30 AM UTC and may include temporary connectivity losses to Virtual Private Servers located in the UK Data Center.

We’d like to thank your for your understanding and to assure you that our administrators will do their best to complete the procedure as quickly as possible so as to cause minimum inconvenience to you.

UPDATE: The scheduled maintenance has begun.

UPDATE: The scheduled maintenance has been completed successfully.

Best Regards,
The Support Staff
 
SteadFast
 Chicago, Illinois, USA
2016-08-03 15:09 GMT
2016-08-03 11:09 EST
Mail Server Upgrade Resolved
Dear Customers,

We would like to inform you about a capacity upgrade we are forced to process unplanned at the moment on one of our mail servers. During the upgrade all mail
services POP3, IMAP and SMTP may timeout for some mail addresses.
Expected downtime should be no more than half an hour.

Our system administrators are working closely with our data center technicians to complete the task as quickly as possible.

Start time: 14:05 UTC / 09:05 CDT

We apologize for the inconvenience that this issue may cause to you.

Thank you for your patience and understanding.
 
FiColo
 Helsinki, Finland
2016-07-15 10:24 GMT
All servers in Finland Resolved
All of our servers in Finland is a target of a massive flood attack right now.
Because of the scale of the attack, it is possible that some services to time out or websites to perform slow or timeout.

Our system administrators are working closely with our data center technicians to resolve the problem as quickly as possible.

Start Time:  12:50 PM GMT
End Time: 13:15 PM GMT

We apologize for the inconvenience that this issue may cause to you.

Thank you for your patience and understanding.
 
SteadFast
 Chicago, Illinois, USA
2016-07-14 05:47 GMT
2016-07-14 01:47 EST
Mail Server Issue Resolved
Dear Customers,

We would like to inform you about an temporary server trouble at one of our mail servers. Due to the trouble all mail services POP3, IMAP and SMTP are not operational to some mail addresses.

Our system administrators are working closely with our data center technicians to complete the task as quickly as possible.

Start time: 08:25 AM UTC
End Time: 08:45 AM UTC

We apologize for the inconvenience that this issue may cause to you.

Thank you for your patience and understanding.
 
Global Switch
 Sydney, Australia
2016-07-08 15:12 GMT
2016-07-09 01:12 AEDT
AU Hardware Upgrade Resolved
Dear customers,

We would like to inform you about an upcoming server hardware upgrade in our AU data center, which is aimed at increasing our database servers performance.

The maintenance window is:
Start: Saturday, 9 July 2016, 03:00 AM AEST / 8 July 2016, 17:00 UTC
End: Saturday, 9 July 2016, 04:00:00 AM AEST / 8 July 2016, 18:00 UTC

During the procedure you may experience short MySQL server interruptions.

We’d like to thank your for your understanding and to assure you that our administrators will do their best to complete the procedure as quickly as possible so as to cause minimum inconvenience to you.

Best Regards,
Support Staff
 
Global Switch
 Sydney, Australia
2016-06-30 11:43 GMT
2016-06-30 21:43 AEDT
AU Server Update Resolved
Dear Customers,

We are currently performing a minor update in our AU Datacenter.

While the servers are fully operational some of you may experience trouble accessing your websites

Start Time: 2016-06-30 13:30 GMT

Completed: 2016-06-30 14:40 GMT

We apologize for the inconvenience that this issue may cause to you.

Thank you for your patience and understanding.
 
Global Switch
 Sydney, Australia
2016-06-22 05:21 GMT
2016-06-22 15:21 AEDT
AU DC Routing Issues Resolved
Dear Customers,

We are currently experiencing a routing issues with the connection to our AU Datacenter.

While the servers are fully operational some of you may experience troubles accessing your websites due to an issue with the proper routing.

Our system administrators are onsite, working with the data center technicians to fix the problem as quickly as possible.

We apologize for the inconvenience that this issue may cause to you. 
 
SteadFast
 Chicago, Illinois, USA
2016-04-28 18:04 GMT
2016-04-28 14:04 EST
Network Outage Resolved
Dear Customers,

We are currently experiencing a network outage in our US Datacenter.

Our system administrators are onsite, working with the data center technicians to fix the problem as quickly as possible.

Start time: 05:00 PM UTC

End time: 06:40 PM UTC

We apologize for the inconvenience that this issue may cause to you.

Thank you for your patience and understanding.
 
SteadFast
 Chicago, Illinois, USA
2016-04-04 19:03 GMT
2016-04-04 15:03 EST
US DC Network Maintenance Resolved
Dear customers,

We’d like to inform you of an upcoming server hardware maintenance procedure in the US data center, which is scheduled for Today, April 4, 2016.

It is aimed at improving the topological structure of our network and will include changes to the switches and cable installations.

This will lead to an amped-up switch capacity, an increased network throughput, lower latency and path redundancy, which will immediately translate into a significant overall network speed increase.

The maintenance procedure will be carried out between 11 AM - 1 PM EST and will include short DNS, web and mail server interruptions.

We’d like to thank your for your understanding and to assure you that our administrators will do their best to complete the procedure as quickly as possible so as to cause minimum inconvenience to you.

Best Regards,
Support Staff