Here you can check the current status of your server. Click on the issue link to learn more about the problem and when it is expected to be resolved.
Resolved issued are highlighted in white, ongoing issues - in red, and upcoming maintenances - in green.


Data Center Date & Time Issue Current Status
Pulsant
 London, UK
2015-05-27 09:36 GMT
UK Data Center Web Server Maintenance Resolved
We are currently experiencing issues with one of our web servers.

Our system administrators are working closely with our data center technicians to resolve the problem as quickly as possible. However, this problem may cause issues with website accessibility.

We can not provide an ETA but you can check for updates visiting http://www.properstatus.com/

We apologize for the inconvenience that this issue may cause to you.

Thank you for your patience and understanding.
 
SteadFast
 Chicago, Illinois, USA
2015-05-20 04:56 GMT
2015-05-20 00:56 EST
USA Data Center MySQL Server Maintenance Resolved
Dear Customers,

Due to previous troubles with one of our MySQL Database servers in USA Data Center a maintenance would take place today on that server. The process should not take more that 1 hour during which databases may be inaccessible.

Our system administrators are working closely with our data center technicians to process the maintenance as quick as possible.

Update: Maintenance has been completed.

Start time: 07:35 AM UTC / 02:35 AM CDT
End Time: 07:55 AM UTC / 02:55 AM CDT

We apologize for the inconvenience that this issue may cause to you.

Thank you for your patience and understanding.

Best Regards,
The Support Staff
 
SteadFast
 Chicago, Illinois, USA
2015-05-14 13:09 GMT
2015-05-14 09:09 EST
System Update Resolved
Dear Customers,

We are performing an urgent update of our systems after a major security flaw was discovered yesterday. The flaw is called VENOM and it affects most virtual machines on a global scale. Our system administrators are patching all servers to avoid any security issues in the future. While your websites are up and running, some services such as webmail, SiteStudio, remote database connections and the ticket system are currently not available. The maintenance will be completed soon and you will be able to manage your account, web content and emails normally.

Start time:15:40 UTC
End time:16:08 UTC
Thank you for your understanding.

Best Regards,
The Support Staff
 
Pulsant
 London, UK
2015-04-22 15:22 GMT
Mail Server Gateway timeout Resolved
Dear Customers,

We would like to inform you there is currently an unscheduled maintenance on one of our mail servers. Some of the clients hosted in the UK Data Center may have problems with the e-mail service.

Our system administrators are working closely with our data center technicians to resolve the problem as quickly as possible.

Currently we do not have an exact ETA .
We apologize for the inconvenience that this issue may cause to you.

Thank you for your patience and understanding.

Best Regards,
Support Staff
 
SteadFast
 Chicago, Illinois, USA
2015-04-20 11:28 GMT
2015-04-20 07:28 EST
Web Server Trouble Resolved
Dear Customers,

We would like to inform you there is currently an unscheduled maintenance on one of our web servers in our US Data Center and some websites may be unavailable temporary.

Start time: 01:45 PM UTC / 07:45 AM CST
End time: 02:20 PM UTC / 08:20 AM CST
              
Our technicians are already working on getting this resolved as faster  as possible and we will keep you updated.

Thank you for your time and understanding regarding this matter.

Best Regards,
Support Staff
 
SteadFast
 Chicago, Illinois, USA
2015-04-14 20:58 GMT
2015-04-14 16:58 EST
Anti DDOS Protection Upgrade Resolved
We are currently doing an upgrade on our network with the implementation of a DDOS protection device, because of this some of our services may be unavailable while the upgrade is taking place .

Started at:11:55 PM CEST
Finished at: 01:55 AM CEST

We apologize for the inconvenience that this issue may cause to you.

Thank you for your patience and understanding.
 
FiColo
 Helsinki, Finland
2015-04-08 05:04 GMT
Flood Attack Resolved
One of our servers in Finland is a target of a massive flood attack right now.
Because of the scale of the attack, it is possible that some services to time out or websites to perform slow.

Our system administrators are working closely with our data center technicians to resolve the problem as quickly as possible.

Start time  3:18 AM GMT

We apologize for the inconvenience that this issue may cause to you.

Thank you for your patience and understanding.  End time: 8:30 AM GMT
 
Pulsant
 London, UK
2015-04-02 05:49 GMT
Massive Flood Attack Resolved
One of our servers is a target of a massive flood attack right now.
Because of the scale of the attack, it is possible that some services to time out or websites to perform slow.

Our system administrators are working closely with our data center technicians to resolve the problem as quickly as possible.

Start Time: 07:55 UTC
End Time: 08:45 UTC

We apologize for the inconvenience that this issue may cause to you.

Thank you for your patience and understanding. 
 
FiColo
 Helsinki, Finland
2015-03-25 13:48 GMT
Routing issue Resolved
We are currently experiencing a routing issue with one of our datacenters .

Our system administrators are working closely with our data center technicians to resolve the problem as quickly as possible.

However, this problem may cause issues with website and control panel accessibility.

Currently we do not have an exact ETA .

We apologize for the inconvenience that this issue may cause to you.

Thank you for your patience and understanding.

 
Pulsant
 London, UK
2015-03-13 15:44 GMT
UK DC Network Upgrade Resolved
Dear Customers,

We would like to inform you that we are currently upgrading our network equipment in the UK Data Center. The upgrade is related with additional hardware security devices installment.

During the next 30 minutes you may experience connectivity issues with any UK based service. The actual inaccessibility will be actually 10 minutes in total.

Start: 3.20 pm UTC
End: 5.30 pm UTC

Thank you for your time and understanding regarding this matter.

Best Regards,
Support Team